Privacy Policy

GVCO IP Sdn Bhd (“GVCOIP,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data that you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia.

COLLECTION OF PERSONAL DATA

We collect personal data to provide intellectual property (IP) services and fulfill our legal and contractual obligations. We may collect your personal data through various means, including but not limited to:

  • When you engage our services for IP consultation, registration, filing, or enforcement;
  • When you communicate with us via email, phone, website, or social media;
  • When you subscribe to our newsletters, marketing materials, or attend events, seminars, or webinars;
  • When you submit inquiries, feedback, or requests through our website or other channels;
  • When you provide documents or information necessary for our services.

TYPES OF PERSONAL DATA COLLECTED

The types of personal data we may collect include but are not limited to:

  • Personal Identification Data: Name, title, job position, date of birth, nationality, and identification details;
  • Contact Information: Mailing address, phone number, email address, and social media profiles;
  • Company and Business Data: Company name, registration number, nature of business, and relevant corporate details;
  • Financial Information: Bank account details, payment and billing information, and transaction records;
  • Intellectual Property Information: Details of trademarks, patents, industrial designs, copyrights, layout designs of integrated circuits, and geographical indications related to your applications or filings;
  • Technical and Website Usage Data: IP address, browser type, device details, cookies, and analytics collected through our website and online platforms;
  • Legal and Compliance Data: Information required for due diligence, Know Your Client (KYC) procedures, anti-money laundering (AML) compliance, or other regulatory requirements.

USE OF PERSONAL DATA

Your personal data is used for legitimate purposes, including but not limited to:

  • Providing Intellectual Property Services: Processing applications, managing IP portfolios, conducting searches, and handling disputes;
  • Client Communication: Responding to inquiries, providing legal updates, sending newsletters, and arranging consultations;
  • Payment Processing: Managing billing, processing payments, issuing invoices, and handling financial transactions;
  • Regulatory Compliance: Complying with Malaysian and international laws related to intellectual property and data protection;
  • Marketing and Business Development: Informing you about our services, newofferings, industry trends, and promotional materials;
  • Website Functionality: Ensuring proper website operation, improving user experience, and analyzing usage patterns.

DISCLOSURE OF PERSONAL DATA

We do not sell, rent, or trade your personal data. However, we may share your data under the following circumstances:

  • Legal and Regulatory Authorities: If required by law, regulatory bodies, or government agencies;
  • Third-Party Service Providers: Including IT service providers, cloud storage providers, payment processors, auditors, and legal consultants who assist us in our operations;
  • Affiliates and Business Partners: When collaborating on IP-related services or business engagements;
  • Professional Advisors: Such as legal counsel, accountants, or consultants for compliance and advisory purposes;
  • Law Enforcement and Compliance Bodies: In case of fraud prevention, security issues, or law enforcement requests.

We ensure that third parties handling your personal data comply with applicable privacy laws and contractual obligations.

DATA SECURITY MEASURES

We implement strict technical, administrative, and physical security measures to protect your personal data against unauthorized access, loss, theft, alteration, or disclosure. These measures include:

  • Encryption and Secure Storage: Data is stored securely with encryption protocols where necessary;
  • Access Controls: Restricted access to personal data to authorized personnel only;
  • Regular Security Audits: Periodic assessments to identify and mitigate potential risks;
  • Secure Communication Channels: Implementation of SSL/TLS encryption for data transmission.

Despite our efforts, no system is completely secure. You are advised to take precautions when sharing personal data online.

RETENTION OF PERSONAL DATA

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. Data retention periods may vary based on:

  • Legal requirements and statutory limitations;
  • Ongoing business relationships;
  • Pending or potential legal claims.

When no longer needed, data will be securely deleted, anonymized, or archived as required by applicable laws.

YOUR RIGHTS AND CHOICES

Under the PDPA, you have the following rights concerning your personal data:

  • Right to Access: Request a copy of the personal data we hold about you;
  • Right to Correction: Request correction of inaccurate or outdated data;
  • Right to Withdraw Consent: Withdraw consent for data processing where applicable;
  • Right to Deletion: Request deletion of personal data, subject to legal retention obligations;
  • Right to Object: Object to processing for direct marketing or automated decision-making purposes.

To exercise your rights, contact us using the details provided below.

COOKIES AND WEBSITE TRACKING

Our website uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and improve services. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our data practices, or services. Updates will be posted on our website, and significant changes will be communicated where necessary.

CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

GVCO IP Sdn Bhd

Wezmart Building, No 25, Level 2 The Cube, Jln Puteri 7/15, Bandar Puteri, 47100 Puchong, Selangor

Email: [email protected]

Phone: +60380510167

Website: www.gvcoip.com